445 Willow Street
Manchester, NH 03103
Phone: (603) 627-5620
Fax: (603) 627-5618
Monday to Friday
8:00 AM - 4:00 PM
Provides the means for inmates to purchase commissary items once a week depending on their housing unit assignment. Items range from stamps, paper, personal hygiene items, clothing and snacks. Indigent inmates are provided personal hygiene items on a weekly basis at no charge.
Providing inmates with clean uniforms and linen 3 times per week. Housing units are supplied with cleaning agents for proper hygiene. Inmates, by direction, are charged with laundry and cleaning details.
OPERATIONS: Food Service
With 3 nutritiously balanced meals, the department serves approximately 1500 meals per day. Meals are prepared in a modern on sight kitchen and delivered to each housing unit. Food service professionals provide equivalent substitutes for medical or religious diets. All meals meet the recommended daily allowance (RDA)
Responsible for day to day repairs and preventative maintenance within the facility. Maintenance personnel conduct life-safety inspections on a routine basis and strive to continuously improve the operation of the facility.
Routes all incoming calls and coordinates the initial phase of admission for all attorney visits, vendors, etc. Reception processes all citizen inquiries and assists in day to day mail operations.
All inmate mail is subject to opening and inspection for the safety and security of the Jail. All mail and packages must be received from the US Postal Service. Other courier or mail agencies will be rejected and returned to sender. All bulk mail will be refused or disposed of at the Jail’s discretion. The Jail is not responsible for delays or errors on the part of the US Postal Service.
**Effective June 16, 2014 - Inmates will not be allowed to keep the envelope or any portion of the envelope that correspondence is received in. A return address should be included in the content of the letter if the inmate does not already know it.
The delivery of any incoming mail containing contraband will be delayed due to the additional processing required. Contraband will be isolated and any authorized contents will be forwarded to the inmate along with a form advising him/her that they will have 30 days to provide the mailroom with a self-addressed, stamped envelope to return the contraband to the sender or it will be disposed of at the Jail’s discretion. All contraband items considered a health or security risk will be dealt with at the Jail’s discretion. All correspondence containing any illegal substance will be ineligible for return and may be turned over to local law enforcement.
Items considered contraband include, but is not limited to, the following: postage stamps, letter writing supplies, mail order catalogs, Polaroid photos, paintings, perfumed paper, use of any marker, crayon, highlighter, or any questionable inks, tape, glue, Whiteout, glitter, stickers, body hair or fluids, newspaper/magazine clippings, pages cut/ripped out of any publication, unauthorized inmate to inmate correspondence, third party mail, gang graffiti or tagged correspondence (i.e., language, signs, symbols), anything laminated or spiral bound, posters and wall calendars.
In addition to letters and greeting cards, the following will be considered for inmate possession pursuant to Jail rules, regulations, and subject to inspection:
Books/Magazines – must be in NEW condition and directly from the publisher or a book store that sells ONLY new publications shipped via the US Postal Service. Used booksellers or third party retailers will not be accepted and returned to sender. Inmates are allowed only a minimal amount of books and magazines at a time. Any books or magazines received that exceed the amount allowed will be placed in the inmates property and can be requested by the inmate at a later date.
Publications that contain articles or subject matter considered detrimental to the good order of the facility, contain nudity, partial nudity or exposure of genitalia, or publications that are oversized or considered bulky are not allowed and will not be forwarded to the inmate but placed in their property until their release. Soft cover books are recommended.
Newspapers – Must be delivered via the US Postal Service and must include the inmate’s name and CCN otherwise it is considered undeliverable and will be disposed of.
Photos – only photos deemed acceptable for inmate possession will be forwarded to the inmate. Photos depicting gang symbols/signs, illegal activity, nudity, partial nudity, or exposure of genitalia is not allowed.
Money Orders – All money orders will be removed from inmate mail and deposited on the inmate’s commissary account. Money orders must be filled out and signed by the purchaser or will be considered contraband and not accepted for deposit. Cash, personal checks, and traveler’s checks are considered contraband and will not be accepted for deposit.
“Return to Sender” will be marked on all mail and returned to the US Postal Service if the inmate is no longer housed in the Jail.