Joseph Costanzo Superintendent 445 Willow Street Manchester, NH 03103 Phone: (603) 627-5620 Fax: (603) 627-5618
PUBLIC HOURS OF OPERATION: Monday to Friday 8:00 AM - 4:00 PM
Inmate Accounts
1. Commissary
A. Click here (www.accesscorrections.com) to put money into an inmate’s commissary account. You may also use the kiosk available in the main lobby.
B. Friends and families wishing to set up accounts to receive calls from inmates at our facility can call Inmate Calling Solutions at 1-888-506-8407.
Mail
1. All inmate mail is subject to opening and inspection for the safety and security of the Jail. All mail and packages must be received from the US Postal Service (USPS). Other courier or mail agencies will be rejected and returned to sender. All bulk mail will be refused or disposed of at the Jail’s discretion. The Jail is not responsible for delays or errors on the part of the US Postal Service.
Inmates will not be allowed to keep the envelope or any portion of the envelope that correspondence is received in. A return address should be included in the content of the letter if the inmate does not already know it.
The delivery of any incoming mail containing contraband will be delayed due to the additional processing required. Contraband will be isolated, and any authorized contents will be forwarded to the inmate along with a form advising him/her that they will have thirty (30) days to provide the mailroom with a self-addressed, stamped envelope to return the contraband to the sender or it will be disposed of at the Jail’s discretion. All contraband items considered a health or security risk will be delt with at the Jail’s discretion. All correspondence containing any illegal substance will be ineligible for return and may be turned over to local law enforcement.
Items considered contraband include, but not limited to, the following: postage stamps, letter writing supplies, mail order catalogs, Polaroid photos, paintings, perfumed paper, use of any marker, crayon, highlighter, or any questionable inks, tape, glue, Whiteout, glitter, stickers, body hair or fluids, newspaper/magazine clippings, paper cut/ripped out of any publication, unauthorized inmate to inmate correspondence, third (3rd) party mail, gang graffiti or tagged correspondence (i.e. language, signs, symbols), anything laminated or spiral bound, posters and wall calendars.
In addition to letters and greeting cards, the following will be considered for inmate possession pursuant to jail rules, regulations, and subject to inspection:
⦁ Books/Magazines – must be in NEW condition and directly from the publisher or a book store that sells ONLY new publications shipped via the US Postal Service. Used booksellers or third (3rd) party retailers will not be accepted and returned to sender. Inmates are allowed only a minimal amount of books and magazines at a time. Any books or magazines received that exceed the amount allowed will be placed in the inmates property and can be requested by the inmate at a later date. Publications that contain articles or subject matter considered detrimental to the good order of the facility, contain nudity, partial nudity or exposure of genitalia, or publications that are oversized or considered bulky are not allowed and will not be forwarded to the inmate but placed in their property until their release. Soft covered books are recommended.
⦁ Newspapers – Must be delivered via the US Postal Service and must include the inmate’s name and CCN otherwise it is considered undeliverable and will be disposed of.
⦁ Photos – Only photos deemed acceptable for inmate possession will be forwarded to the inmate. Photos depicting gang symbols/signs, illegal activity, nudity, partial nudity, or exposure of genitalia is not allowed.
⦁ Money Orders – All money orders will be removed from inmate mail and deposited on the inmate’s commissary account. Money orders must be filled out and signed by the purchaser or will be considered contraband and not accepted for deposit. Cash personal checks, and traveler’s checks, are considered contraband and will not be accepted for deposit.
”Return to Sender” will be marked on all mail and returned to the US Postal Service if the inmate is no longer housed in the Jail.
Visitation
1. Visits are a privilege. You are allowed , and encouraged to have your family and friends visit you. All inmates except those who have lost their visiting privileges are allowed to have visitors. Visiting rules are as follows:
i. Visitors must provide photo identification (i.e. Driver’s License, State ID, Military ID or Passport).
ii. A maximum of two (2) adults and one (1) child may visit an inmate at any one time.
iii. A parent or legal guardian must accompany visitors under the age of 18 years of age.
iv. Depending on your classification status, you will be allowed a minimum of thirty (30)minutes each week for visits.
v. Visitors must arrive 20 minutes prior to your scheduled visit.
vi. Visitors are responsible for the conduct and care of their children and any minor in their custody.
vii. Any person who has been booked into this facility is prohibited from visiting current inmates. Case by case considerations may be made for a legal spouse or immediate family member.
viii. Conversations during visits are subject to monitoring and/or recording.
2. It is up to you to contact family and friends to let them know your visiting day and time. This facility will not give out visiting times over the telephone. This facility conducts non-contact visits only. Visitors must arrive no later than twenty (20) minutes prior to visiting time. The Manchester Transit Authority provides bus transportation in the vicinity of the facility. For up-to-date bus schedules, visitors may call the Manchester Transit Authority at (603) 623-8801.
Inmate Handbook